Thanks for your concern and follow-up email. It is my second time in your Salon and I am already planning the third in your Spa. Everything that you convey from you website, your salon/ spa, and your employees is excellence and caring, congratulations in archiving such a degree of professionalism and commitment to your clients. I am from Miami and wish we had a Salon/Spa like your in my home town. My hair has been done by Danielle and she did a wonderful job in the cut, color and blow dry she is amazing, but more than anything her beautiful attitude and concern that you leave really happy with your hair. Zuleika also is warm and caring and does an excellent job.
Ladies you have a winner, clearly you are very involved in keeping it that way and it shows.
Never ever in my life have I experienced such good service from a salon. I only visited the salon a handful of times during my stay in Baltimore but the front desk staff knew my name from my second appointment and have always been nothing but helpful, polite and just a joy to speak to. They are beyond organized in helping me book appointments and did everything they could to help reschedule me if the ship I worked on was docking late. I also want to say a big thank you to Vanessa whom I went to for my first haircut and then requested for every appointment after. Vanessa is the only hairdresser I have found (in Australia and America) that did exactly what I described to her and even improved upon what I wanted. Sometimes I would walk in and give her free reign with my hair and she ended up giving me an amazing haircut/stye which I'm going to keep doing for a long time. I thoroughly enjoyed getting my hair cut by Vanessa when usually getting my haircut has been a daunting process. I recommend Vanessa to all the staff on the Carnival Pride and will continue to do so; she is amazing at her job and is the best of the best. Nov 2012
I truly cannot say enough regarding my experience at Studio 921 and with Roj! Over the course of 2.5 years I had eight surgeries on my left leg. Roj has been helping me re-gain the muscle-memory through manual manipulation on the foot and ankle, which has been very successful. The fact that Studio 921 is a professionally, yet relaxed atmosphere, makes my recovery (and visit) that much more enjoyable. Thanks to all...
Regards, Marty Price
"I have been to many different 5 star resort spas, several local spas, and many more around the world. Today's 90 minute deep tissue massage with Roj was amazing. It is the best massage I have ever received hands down. Who would have imagined that after traveling the world and being let down by all the local spas that the Studio 921 was is in my back yard? I was so impressed that I also picked up 2 gift certificates for my wife and a friend for mothers day. " -Kevin L. Wilson
"Hello, I had my first hair cut with Susan Vasko and it was absolutely fantastic. She is so personable and the salon is just beautiful. Plus, she was able to give me a brand new look (which my previous hairstyle was hesitant to do). I have been getting tons of compliments and the shorter style is not only what I wanted for professional interviews, but much easier to maintain and just looks much healthier. Susan is hands down the best stylist I've gone to in my six years of living in Baltimore. i am so happy my friend, Allie, recommended her to me (Allie's hair always looks fabulous). "
"I wanted to give you some feedback from my experience today with Kelly, and please pass this on to her. I have been doing physical therapy and acupuncture for several weeks for the restrictions in my shoulder and neck and for my sciatica. Not even the cumulative effect of all of those treatments compares with what Kelly accomplished today. It produced an extraordinary result and I will be coming back on a regular basis.
Thank you Kelly!" -Charlie Ober
Read our story in the Business Journal
I had Kelly for my massage and Joe for my haircut, and both were great! They are the best at what they do in Baltimore, and I am delighted that they are both in the same place. It make it an easy choice for me when I need to get something done or make recommendations.
You guys/gals rock!
I love Kara! Every time I come back for another facial, I feel better and my skin looks better. I've established a great relationship with Kara in my years coming to Studio 921. Elizabeth Brunetti
Just a note of thanks for our experience yesterday. I came in with my boyfriend, Evan Liddiard, for a "couples" massage, facial and eyebrow threading. Having found you by using the internet, I was not sure what to expect. Everyone was helpful and courteous from my initial phone call to paying for the services. The technicians were knowledgeable and friendly and the facilities were beautiful. Thank you for making our visit so enjoyable. We will definitely recommend you to others! - Tabitha Von Cannon
I have been to several high end salons in the city over the years - and Studio 921 is by far the best. The service, the staff, and end product are awesome. I have finally found a place to call home for my nails and hair! Thank you and keep up the good work, Cheryl Schmidt
I am writing this email in sincere appreciation of Nilam. Nilam has been my laser technician for my last few visits and she has always been extremely great! In addition to her professional courtesy and politeness I have been getting excellent results from her procedures. She does not rush and she always does a thorough job.
"I really enjoyed my visit with Kara. In fact, she did such a great job that I am going to request her in the future. Somehow she was able to wax my eyebrows/lip better than they have ever been done and I have been getting them done for over 10 years, every month or two. She was very friendly and funny and I enjoyed talking with her." Melissa Goodman
I was very happy with my visit to Studio 921!I came because my boyfriend was getting his hair cut by Jessica(who he really likes -- and he is very picky about his haircuts!), and ended up getting my eyebrows waxed by Sara as a last minute decision.She was very friendly and professional and I am very pleased with how my eyebrows turned out!I am planning to come back for a facial with her in the next couple weeks. Thanks for getting in touch.I am very impressed with your salon and spa.– Samantha
Stumbled upon this great spa while visiting and now I understand why they call it Charm City...the venue was tastefully styled, front desk staff professional and courteous. My esthetician Nilam was friendly and instantly made me feel like I was one of her regulars. She gave me great recommendations without being pushy. Nice touch on facial and massage. The coolest thing was when she went out of her way to pretty me up after my hour and a half session. Also great place for hair! Lea G.
Dear All: Although I am not your BEST client – I have to be one of your most ardent supporters! I love Studio 921 and so would LOVE to attend the anniversary party! Looking forward to seeing you all! Mary-Jo
"921 has the best cuts - thanks Judy!" -Kevin Plank
I really enjoyed my experience. Amber is very professional and her work was amazing. I liked the hair cut very much. The waxing was one of the best I've had. Definitely you will see me back again. Thanks, Sheila
Please pass the message along to Angel that I love my new hair color (have gotten tons of compliments) and the layers and the new style! It looks wonderful. Jill Altshuler
My appointment with Tina was great. I came in with a good idea of what I wanted (overall color and a very minor haircut), and she over-delivered on both. The color was better than I expected.She was so friendly and nice -- I really enjoyed her and look forward to coming back!
I've been coming to Studio 921 for a few years now and always been very happy with the service there. I've bounced around to a couple if different stylists over the years. Tonight I had an appointment with Rachel and I was thrilled with the entire experience. She really took the time to learn what I wanted and to make sure I was happy with my cut. I couldn't be happier with my haircut and look forward to my next appointment with her.
I had an absolutely wonderful experience. Kara gave me an invigorating facial followed by such a deeply relaxing massage with Kim that I was fighting to stay awake. Then lastly a manicure and pedicure with Miriam, which was also phenomenal. I loved the clay masks and all the exfoliation. My husband gave me the half day package as a birthday gift and I told him I want it every year for my birthday from now on. Thank you to all the wonderful, helpful and relaxing women who made my day amazing.