Testimonials submitted by our guests

"921 has the best cuts - thanks Judy!" -Kevin Plank
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I wanted to let you know that I love your salon! I'm new to the area and struggled to find my go-to salon, and once I visited Studio 921, I knew this would be it! I love the service and knowledgeable staff, and I have received tons of compliments on my hair. I'm looking forward to my next appointment and I plan on trying a massage and facial soon!
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Wanted to give a shout out to Susan Vasko, Kenny Joubert, and Angel Ratcliff.
3 of the most amazing stylists at 921.   Not only are they extremely talented at what they do, they are also amazing people.   So friendly, talented, and wonderful.

I'm so lucky to have each of them to keep me looking my very best as well as the added benefit of being such wonderful individuals that make up the 921 team.
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Thank you for the opportunity to share this with you.  In an area like Baltimore, with so many choices of where to go for a haircut,  It's people like Susan, Kenny, and Angel, that make 921 the only place for me.

Lastly, a shout out the your reception staff.  Always friendly, knowledge, and "on point."  They are truly a great first impression of 921.  With such an important role they play as the "first impression" your clients have when making that call.
Sincerely,
Heinz 
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My mom and I had an amazing 1/2 day spa at Studio 921. Can’t wait to come back!
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Hi Judy,
As always, thanks to everyone for making me feel like a million bucks!
Cant wait to be back in a few weeks. xo Brad
 
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My last appointment was my second time at 921 for hair services (I have been for massages before). My stylist for both appointments was Vanessa, and I absolutely love her! Because she did such a great job on my first visit I decided I would stick with her & Studio 921 for all my salon needs. She listened to what I wanted and delivered it perfectly! She also had great advice and tips for my specific color and style. On my second visit, Vanessa gave me THE BEST cut I have ever had. She only trimmed off a bit but it still outranked any other cut I have had before. Looking forward to many more visits to Studio 921!
I wanted to let you know that I love your salon! I'm new to the area and struggled to find my go-to salon, and once I visited Studio 921, I knew this would be it! I love the service and knowledgeable staff, and I have received tons of compliments on my hair. I'm looking forward to my next appointment and I plan on trying a facial soon!
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The night I was there it was pouring rain, and I witnessed your front staff putting plastic shower caps on a lady who just had her hair done and was trying to leave. What a wonderful touch so her beautiful hair didn't have to get destroyed by the weather! You have done a great job choosing smart people to staff your salon that are also very personable. I will DEFINITELY be back! Ashley
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Ladies you have a winner, clearly you are very involved in keeping it that way and it shows.
Congratulations,
Ana
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Never ever in my life have I experienced such good service from a salon. I only visited the salon a handful of times during my stay in Baltimore but the front desk staff knew my name from my second appointment and have always been nothing but helpful, polite and just a joy to speak to. They are beyond organized in helping me book appointments and did everything they could to help reschedule me if the ship I worked on was docking late. I also want to say a big thank you to Vanessa whom I went to for my first haircut and then requested for every appointment after. Vanessa is the only hairdresser I have found (in Australia and America) that did exactly what I described to her and even improved upon what I wanted. Sometimes I would walk in and give her free reign with my hair and she ended up giving me an amazing haircut/stye which I'm going to keep doing for a long time. I thoroughly enjoyed getting my hair cut by Vanessa when usually getting my haircut has been a daunting process. I recommend Vanessa to all the staff on the Carnival Pride and will continue to do so; she is amazing at her job and is the best of the best.  Nov 2012
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"I have been to many different 5 star resort spas, several local spas, and many more around the world. Today's 90 minute deep tissue massage was amazing. It is the best massage I have ever received hands down. Who would have imagined that after traveling the world and being let down by all the local spas that the Studio 921 was is in my back yard? I was so impressed that I also picked up 2 gift certificates for my wife and a friend for mothers day. " -Kevin L. Wilson
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"Hello, I had my first hair cut with Susan Vasko and it was absolutely fantastic.  She is so personable and the salon is just beautiful.  Plus, she was able to give me a brand new look (which my previous hairstyle was hesitant to do).  I have been getting tons of compliments and the shorter style is not only what I wanted for professional interviews, but much easier to maintain and just looks much healthier.  Susan is hands down the best stylist I've gone to in my six years of living in Baltimore.  i am so happy my friend, Allie, recommended her to me (Allie's hair always looks fabulous). "
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"I wanted to give you some feedback from my experience today getting a massage, and please pass this on to her. I have been doing physical therapy and acupuncture for several weeks for the restrictions in my shoulder and neck and for my sciatica. Not even the cumulative effect of all of those treatments compares with what Kelly accomplished today. It produced an extraordinary result and I will be coming back on a regular basis.
Charlie Ober
Read our story in the Business Journal
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I love Kara! Every time I come back for another facial, I feel better and my skin looks better. I've established a great relationship with Kara in my years coming to Studio 921. Elizabeth Brunetti
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Just a note of thanks for our experience yesterday. I came in with my boyfriend, Evan Liddiard, for a "couples" massage, facial and eyebrow threading. Having found you by using the internet, I was not sure what to expect. Everyone was helpful and courteous from my initial phone call to paying for the services. The technicians were knowledgeable and friendly and the facilities were beautiful. Thank you for making our visit so enjoyable. We will definitely recommend you to others! - Tabitha Von Cannon
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I have been to several high end salons in the city over the years - and Studio 921 is by far the best. The service, the staff, and end product are awesome. I have finally found a place to call home for my nails and hair! Thank you and keep up the good work, Cheryl Schmidt
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I am writing this email in sincere appreciation of Nilam. Nilam has been my laser technician for my last few visits and she has always been extremely great! In addition to her professional courtesy and politeness I have been getting excellent results from her procedures. She does not rush and she always does a thorough job.
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"I really enjoyed my visit with Kara. In fact, she did such a great job that I am going to request her in the future. Somehow she was able to wax my eyebrows/lip better than they have ever been done and I have been getting them done for over 10 years, every month or two. She was very friendly and funny and I enjoyed talking with her." Melissa Goodman 
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I was very happy with my visit to Studio 921!   I am planning to come back for a facial with her in the next couple weeks. Thanks for getting in touch.  I am very impressed with your salon and spa.  – Samantha
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Stumbled upon this great spa while visiting and now I understand why they call it Charm City...the venue was tastefully styled, front desk staff professional and courteous. My esthetician Nilam was friendly and instantly made me feel like I was one of her regulars. She gave me great recommendations without being pushy. Nice touch on facial and massage. The coolest thing was when she went out of her way to pretty me up after my hour and a half session. Also great place for hair! Lea G.
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Dear All: Although I am not your BEST client – I have to be one of your most ardent supporters! I love Studio 921 and so would LOVE to attend the anniversary party! Looking forward to seeing you all! Mary-Jo
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"921 has the best cuts - thanks Judy!" -Kevin Plank
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I really enjoyed my experience. Amber is very professional and her work was amazing. I liked the hair cut very much. The waxing was one of the best I've had. Definitely you will see me back again. Thanks, Sheila
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I've been coming to Studio 921 for a few years now and always been very happy with the service there. I've bounced around to a couple if different stylists over the years. Tonight I had an appointment with Rachel and I was thrilled with the entire experience. She really took the time to learn what I wanted and to make sure I was happy with my cut. I couldn't be happier with my haircut and look forward to my next appointment with her.
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I had an absolutely wonderful experience. Kara gave me an invigorating facial followed by such a deeply relaxing massage with Kim that I was fighting to stay awake. Then lastly a manicure and pedicure with Miriam, which was also phenomenal. I loved the clay masks and all the exfoliation. My husband gave me the half day package as a birthday gift and I told him I want it every year for my birthday from now on. Thank you to all the wonderful, helpful and relaxing women who made my day amazing.
-Elena Tafoya MS ATC
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I got my hair done by Nicole on Wednesday and I have heard so many compliments! I have recommended her to some of my fellow blondes because they loved what she was able to do with my color. I'm not a natural blonde so I appreciate her work even more haha. The cut she gave me was great too ! Thanks and happy holidays !
Bethany 
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Hello and good afternoon, Susan Vasko, Kenny Joubert, and Angel Ratliff are 3 of the most amazing people.  They are so incredibly talented as well as being some of the nicest people.  
They are the complete package.  Studio 921 is so lucky to have these talented people working there.   Always professional, friendly, and knowledgeable.  
Never a bad haircut.. never.  They make you feel like family.   Can't say enough good things about them.  I appreciate their talent.  
Thank you for the opportunity to share.  
Sincerely,
K Heinz Stokes-Murray
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Spa

Nicole Crumpler has been my stylist for 15 years. I feel so comfortable with her that I usually let her tell me what she's going to do to my hair.  
 
I'm originally from Baltimore and moved to Spring Grove, PA just over a year ago. Between work and the long drive to and from Baltimore, I decided to give a local salon a try. BIG MISTAKE! My hair was so chopped up and uneven. They didn't do a blow out or style, either. It was very depressing.
 
A month later, I tried another salon. Again, another unprofessional salon. I was about to give up and cut it myself.
 
Seeing how upset I was over the lack of professional stylist, my husband told me to make and appointment and he'd take me back to Baltimore to see Nicole. He's agreed to take me back to Studio 921 whenever it's time for a new "do" ??
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I wanted to write and say how much Ronni has helped me (and my skin) over the past few months.

I have highly reactive skin with complicated allergies that have made caring for my skin very difficult over the last few years. I came to Ronni after a particularly nasty reaction to see if she could help my skin.

Ronni worked with me and my allergies to design an effective and gentle plan that set my skin right. Now, after following her advice and seeing her just a couple of times, my skin is looking better than it has in years. And the best part - no rashes, no hives, and no itchiness!

I can’t say enough good things about Ronni. She’s been so friendly, thoughtful, and kind throughout this process. I know she’s young, but you all are lucky to have someone as genuine, knowledgeable, and passionate on your team!
Just wanted you to know about her great work!
Thank you,
Meg Murray
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I've been a regular customer for massages at Studio 921 for a few years, and wonderful services for amazingly good value. Highly recommend the staff and services!
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Rachel was great - as were the rest of the support staff!
I'm not an expert on my hair—yeah, I know I should be, but grad school is rough.
I loved getting information about how to grow out my hair, the awkward stages to push through and how layers effect / extend this stage and that it may take multiple stages of cuts to get there.  Beforehand, I'd try to grow it out but then just get frustrated and cut it short.  
I like having a hair-care specialist and individualized, goal-oriented treatment plan :)
Best, Kelsey 
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I am happy to provide you feedback on my experience at 921, it was incredibly lovely! I love the ambiance and service in your salon. It's truly a relaxing and rejuvenating place to go for any spa service. I've been for many different services and have found each one enjoyable. Thank you for taking such pride in your business and I look forward to many returns!
Thanks again!
Elena Ambrose
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Colleen and Judy,
Angel and Ali did a fantastic job on the hair for my wedding.  Even with all the craziness going on in the city the two of them were very calm and relaxed and created wonderful up dos for my bridesmaids and blow outs for my mom,  grandma and Aunt.  I have loved coming to studio 921 for the past 7/8 years and will love coming for years to come. 
Regards,
Kristyn
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Hi Judy,
I just wanted to say "Bravo" on your partnership with Todd Bauer and his Life Reset program.I have been a loyal client of Amber's for about 6 years.  I see her roughly every 8 weeks.  Last fall I was stunned at her transformation from one appointment to the next (and her continued success) and she told me about Todd.A little over a month ago I got in touch with Todd, and my husband and I decided to work with him.  The outcome has been amazing.I think it's great that you provided that benefit to your employees along with the broader wellness message of taking care of oneself inside and out.  I really enjoy coming to your salon, and having Todd as a resource for your clients is just another perk of the experience.
Thank you!  Laura
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Everything was excellent as usual!  Thanks for reaching out. Love you girls and your staff at the studio. I really enjoy the positive energy emanating from the entire staff! 
Steven R Iampieri
Mothers Peninsula Grille
Director of Operations

Hi Colleen & Judy, 
I just wanted to let you know how Much I loved studio 921, and especially my stylist Danielle! She always did an amazing job! 
Everyone was always so friendly and helpful. I had my hair colored monthly, I also would come in for up dos, as well as massages. Every time I walked out I was truly satisfied and happy! 
Sadly work took me across the country, so my last visit was 1/14/16. I hope to find a salon in my new city that can hold a candle to 921! Thanks for everything! 
Unite Hair Care

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